Now that you have the ESR version of Firefox you will need a specific version of Apple Quicktime for the audio assessment. You may complete this installation using the link provided below.įor assistance in locating your Firefox version please click here. You will need to install the Extended Support Release version of Firefox to run this plugin. This means that Apple Quicktime will not work with this versionof the web-browser. The most recent version of Firefox version 52 no longer supports NPAPI plugins. ![]() Repeat this step until all browser web pages are closed Select the internet browser icon that you are accessing your assessment through ![]() Hold down the Ctrl Alt and Delete keys at the same time ![]() Before we are able to start troubleshooting please safely log out of your session. Thank you for contacting the IBM Global Support Center.
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